Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Vellune & Norelia! The terms "we", "us" and "our" refer to Vellune & Norelia. Vellune & Norelia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Vellune & Norelia is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our applicable store policies, including our Privacy Policy and Refund Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account.
SECTION 2 - OUR PRODUCTS
We make every reasonable effort to display and describe our products as accurately as possible. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.
We do not guarantee that the appearance of a product on your device will exactly match the product you receive.
All product descriptions, prices, availability, and other information are subject to change at any time without notice.
We reserve the right to discontinue products or limit the quantities available to any person, geographic region, or jurisdiction where permitted by applicable law.
SECTION 3 - ORDERS
When you place an order with Vellune & Norelia, you are making an offer to purchase the selected products.
We reserve the right to accept, decline, limit, or cancel an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.
Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may be unable to modify or cancel it.
If we need to change or cancel an order, we will attempt to contact you using the email address, billing information, or other contact information provided with your order.
Returns, refunds, and exchanges are handled in accordance with our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions displayed on our store are subject to change without notice.
The price charged for a product will be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors where permitted by applicable law.
Unless otherwise stated, product prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.
You represent that you are authorized to use the payment method provided for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times displayed on our website are estimates and are not guaranteed.
Delivery times may be affected by shipping carriers, customs processing, weather, holidays, high order volumes, destination country, and other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please refer to our Shipping & Delivery Policy for additional information regarding shipping, delivery, and order tracking.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our website design, branding, logos, text, graphics, photographs, product images, videos, and other content, may be owned by or licensed to Vellune & Norelia and are protected by applicable intellectual property laws.
The Services are provided for your personal and non-commercial use.
You may not reproduce, distribute, modify, republish, sell, exploit, or otherwise use protected material from our Services without authorization from the applicable rights holder.
Vellune & Norelia's name, branding, designs, and logos may not be used without appropriate authorization.
Shopify's name, logo, products, and services are the property of Shopify or its applicable affiliates.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor, control, or operate.
Access to such third-party tools may be provided "as is" and "as available" without warranties, representations, or conditions from Vellune & Norelia regarding those third-party services.
Your use of optional third-party tools is at your own discretion and may also be subject to the terms and policies of the applicable third-party provider.
We may introduce additional features, tools, or resources through the Services in the future. Such features will also be subject to these Terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, services, applications, or other resources operated by third parties.
We are not responsible for examining or evaluating the accuracy, content, products, services, security, or practices of third-party websites.
If you access a third-party website or service, you do so subject to that third party's terms and policies.
Please review third-party policies carefully before entering into any transaction with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Vellune & Norelia is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Vellune & Norelia.
Shopify provides the ecommerce infrastructure used to operate our store but is not the seller of the products offered by Vellune & Norelia.
SECTION 10 - PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy laws.
Because our store is powered by Shopify, Shopify may collect and process certain information relating to your access to and use of the Services in order to provide its ecommerce services.
Information may also be processed by payment providers, shipping providers, analytics providers, and other service providers where necessary to operate our store and fulfill your orders.
Please review our Privacy Policy for additional information regarding how personal information is collected, used, and shared.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit reviews, suggestions, ideas, photographs, comments, or other content to us ("Feedback"), you represent that you have the necessary rights to provide such Feedback.
Where permitted by applicable law, you grant us permission to use Feedback for purposes including operating, improving, and promoting our Services.
You agree that your Feedback will not violate the intellectual property, privacy, publicity, or other rights of any third party and will not contain unlawful, abusive, misleading, or malicious material.
You remain responsible for the accuracy and legality of Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, transit times, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where appropriate.
Where permitted by applicable law, we may also cancel an affected order and issue any applicable refund if an error prevents us from fulfilling the order as originally presented.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use the Services:
(a) for unlawful or fraudulent activities;
(b) to violate applicable international, federal, state, provincial, or local laws or regulations;
(c) to infringe intellectual property or other legal rights;
(d) to transmit malicious software, viruses, or harmful code;
(e) to collect or track personal information of others unlawfully;
(f) to spam, phish, scrape, or otherwise misuse the Services;
(g) to interfere with the security or proper operation of our website;
(h) to impersonate another person or entity; or
(i) to engage in conduct that restricts or interferes with another person's use of the Services.
We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.
SECTION 14 - AUTOMATED ACCESS
Automated systems, bots, agents, scraping tools, or similar technologies may not access or interact with our Services in a manner that violates applicable law, these Terms, or technical restrictions implemented by us or our service providers.
Automated systems must not circumvent CAPTCHAs, security measures, access restrictions, or other systems designed to protect our Services.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where permitted by applicable law, including where these Terms have been materially violated.
Any obligations or liabilities incurred before termination will survive termination where applicable.
Provisions that by their nature should survive termination will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and products are provided on an "as is" and "as available" basis except where warranties or consumer rights cannot legally be excluded.
We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms is intended to exclude or limit statutory warranties, guarantees, or consumer rights that cannot legally be excluded or limited.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Vellune & Norelia and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products purchased through the Services where such liability may legally be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vellune & Norelia and its applicable affiliates, employees, contractors, agents, licensors, and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law, or infringement of third-party rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Services, subject to any rights you may have under applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by applicable law.
We may transfer or assign our rights and obligations in connection with a transfer of our business or Services, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and your use of the Services will be governed by applicable laws and jurisdictional requirements.
Nothing in this section is intended to deprive consumers of mandatory protections or rights available under the laws applicable to them.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change, or replace portions of these Terms by posting an updated version on our website.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to us at:
Vellune & Norelia
Email: paulaknustg@outlook.com
Address:
5818 Spring Country St
San Antonio, TX 78247
United States
Website: vellunenorelia.shop